Farmers State Bank

Farmers State Bank is a locally-owned institution with branches the length of the Bitterroot Valley in western Montana. Many of Farmers State Bank’s customers live here because they’re drawn to the valley’s beauty and connection to the natural world. The bank is committed to supporting its community, to the degree that it gives employees time off from work to participate in non-profit work in the valley. It’s one of many reasons Farmers competes successfully against nationwide banks; its customers know the people at their bank because they see them in the community every day.

Owning community.

  • Farmers State Bank was founded by  one of the town fathers of Victor, in the heart of the Bitterroot Valley. The early leaders of the bank were influential in bringing electricity and telephone service to the valley. The bank grew as the valley grew. We sought to communicate that history and commitment to an influx of newcomers. The solution was the Community Commitment campaign. We’d found that an amazing number of the bank’s employees suffered from a rare affliction—helping others. They’re baseball and track coaches, scout leaders, soccer referees, hospital board members, EMTs, firefighters, charity organizers—all volunteers giving their time to the community. We created a series of ads featuring these individuals and their volunteer roles, highlighting the interconnectedness of everyone living in the valley.
  • Our original online banking campaign focused on the product’s advantages—seeing your finances at any hour of the day, from wherever is convenient for you.
  • One risk of living in a forested Montana valley is the ever-present threat of forest fires. When a dangerously dry summer led to devastating fires in the region, Farmers responded with support for fire crews and families affected by the fire. They also wanted to add a message of solidarity and hope. We helped them create a TV spot that had nothing to sell and no product to tout. The bank and the people of the valley had survived similar trials in their 100-year  history; the spot reinforced that this time would be no different.
  • In a similar vein, we created a pair of TV spots that were less about Farmer State Bank’s services than about the advantages of life in the Bitterroot. The “Lake” and “River” spots celebrated the joys of living close to nature and reflecting on what’s truly valuable in life.

Real people behind the brand.

The employees personified the bank’s spirit of commitment to the community. The result was a long-running campaign that built familiarity with the faces of Farmers State Bank—people making their communities stronger.

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